SHIPPING
The goods travel at the risk of the customer.
Italy: Shipments are made only by a COURIER EXPRESS DELIVERY IN 24/48 HOURS:
- € 13.00 for advance payments.
- € 20.00 for shipments with cash on delivery.
For Calabria, Sicily, Sardinia ships in 48 hours.
The costs of marking (7 €) will be added at the time of sending the goods if the chosen method of payment is Cash.
Abroad: - The cost of shipping varies depending on the weight, volume and country of destination before confirming the order will be sent to the customer shipping charges. Initially flat rate will be calculated in 50 € and 60 € for Europe for the rest of the world.
Delivery time
Orders are processed (for avoidance means the delivery of goods to the shipper chosen) upon inspection by Shop @ Magiko the accuracy of personal information and contact details provided by the customer as soon as possible.
WAYS AND DELIVERY TIMES
Shipments are made via COURIER EXPRESS DELIVERY IN 24/48 HOURS: 20.00 € per shipment. For Calabria, Sicily, Sardinia ships in 48 hours.
PRODUCT CHANGE
The Customer may request a replacement product ordered with another product of equal or greater (in this case, by integration of the rate) by sending no later than 7 working days of receipt of merchandise, an e-mail with details of the goods you want to replace. Expenses related to shipments made for the replacement shall be borne by the customer (see {Shipping}).
The article to be returned must be received at our office via Express Courier, no later than 15 days after receipt of order.
RIGHT OF WITHDRAWAL
Pursuant to and within the limits of the Legislative Decree 185 of 22/05/1999 are entitled to cancel the purchase if not satisfied, by posting, not later than 10 working days of receiving the goods she, a registered letter with return receipt requested, or a telegram or a fax, or mail, later confirmed by registered within 48 hours, at our office. The modalities and timing of return are the same as above.
The Decree also provides that an essential condition for use of right of withdrawal is that the goods are returned intact, with original packaging, accompanied by the documents accompanying the shipment, and that the cost of postage is charged to the customer.
Under DL 185/99 specifies that the right of withdrawal is reserved exclusively for clients defined as "consumers" and that the individuals who purchase products for their own use and act for reasons unrelated to their professional activity, with hence excluding dealers and resellers.
In order to exercise his right of withdrawal, the law provides that the goods that the customer wishes to terminate remains intact, still packed, complete with all accessories, instructions and seal packaging. If the material is extracted from the package, has been worn or used, even if only partially, the customer may not rely in any way the right of withdrawal. The packs of rituals in kit form, for example, may be made only and only if all the material forming part of the package, still remained intact, not used and sealed, it is also necessary and fundamental that the first seal which encloses the package is not removed . Absolutely no refunds or allowed recesses so if the kit has already been performed ritual or consumed by the customer.
ANY RETURNS MUST BE AUTHORIZED AND AGREED.
NOT BE WITHDRAWN PARCEL WITHOUT PERMISSION.
REFUNDS
If the customer, for whatever reason you wish to return goods, shall be entitled to a refund of the price paid for the product purchased, the terms and conditions of the Return Policy. Are charged to the customer's delivery charges, expenses of collection, and any tariffs.
Repayment will be made within 9 business days after receipt of the returned merchandise in the following ways:
* If the payment is done in cash (Cash or Bank Wire Transfer to the coordinates specified by the customer, net of bank charges.
* If the payment is done via credit card, the refund will be made by transfer all or part of the transaction, after deducting 03% as the cost addebitatoci Euro by PayPal to make the transfer.
RULES APPLICABLE TO THE CONTRACT
All matters not expressly provided for and regulated in these conditions of sale, the applicable Italian law in force.
COMPLAINTS AND WARRANTIES
The products purchased on Shop @ Magiko are subject to discipline, as applicable, under LD 2.2.2002 n. 24 (OJ No. 57, 8.3.2002) on sales contracts and warranties relating to consumer goods and, although not expressly mentioned, the specific provisions in the Civil Code. This guarantee will apply to products that present lack of conformity and / or physical malfunctions are not revealed at the time of purchase, provided the product is used correctly and with due diligence and that in respect of its destination.
The above warranty will not be applicable in case of negligence, carelessness in the use and maintenance. The guarantee is personal and will apply only to the original buyer, being restricted to direct customers and not to dealers, resellers, etc..
Any defective products must be reported in writing by the customer within the law when you return the defective product return must be agreed with Shop @ Magiko.
Shop @ Magiko reserves the right to verify the actual casting defects claimed by the customer and make the replacement until after the inspection. The request will be processed only if the parcel will be returned to present the documents accompanying the shipment, the number and order date, the detailed description of the defect. The costs of returning goods to the sender shall be borne by the customer. For any clarification and possible complaint Shop @ Magiko can be contacted via e-mail address: { magiko@magiko.biz }, or by phone +393395714488.
